Coupa Pay Success Manager - 11873
Core
Strategic advisor driving adoption, configuration optimization, and value realization for B2B payments and financing customers on the Coupa Pay platform.
Role type
Customer Success Manager (Payments)
Builds
Coupa Pay (global B2B payments and financing platform)
Domain
B2B Payments, Finance, Procurement
Deliverable
product features
Required skills
SaaS solution configuration, project management, financial/accounting process knowledge, CRM system familiarity, data-driven insight generation, stakeholder management
Preferred skills
SQL, PHP, programming languages
Responsibilities
Drive customer adoption and optimize configuration, manage multiple customer engagements with project tracking, provide functional and technical expertise across platform capabilities, deliver data-driven insights for value improvement, collaborate with internal teams to support customer growth and self-sufficiency
