Customer Service Specialist with French | Enterprise Managed Services
Core
Manage contracts and support administrative processes for healthcare professionals (HCPs) and healthcare organizations (HCOs), including onboarding, contracting, travel, invoicing, and payments.
Role type
Customer Service Specialist (Healthcare Contracts & Admin)
Builds
Contract execution, travel arrangements, and payment processing for HCP/HCO engagements
Domain
Healthcare / Managed Services
Deliverable
client delivery
Required skills
Contract management, redline review, invoice reconciliation, travel coordination, regulatory compliance knowledge, Excel proficiency, CRM usage
Preferred skills
AI-based tools usage, task automation, process analysis
Responsibilities
Support HCP/HCO onboarding and activity requests, Facilitate offline contract execution, Review contract redline requests, Follow up on outstanding contracts, Manage contract amendments, Handle complex engagement scenarios
Seniority
Mid-level, hands-on IC
