Customer Service Representative Recruitment Day – Riyadah
Core
Support customers via phone, chat, and email to answer questions, solve problems, and ensure a positive experience using flexible payment options like Buy Now, Pay Later.
Role type
Customer Service Representative
Builds
Customer support interactions for a Buy Now, Pay Later financial technology platform
Domain
Financial Technology (Fintech) / Consumer Finance
Deliverable
client delivery
Required skills
Arabic language proficiency, English language proficiency (B2+), phone communication, chat support, email support, problem-solving, following guidelines
Preferred skills
calm under pressure, quick to learn, helpful, professional attitude
Technologies
phone systems, chat platforms, email tools, customer support software
Responsibilities
Support customers through phone, chat, and email; Answer questions and solve problems; Follow clear guidelines to assist customers quickly and correctly