Gas Distribution Dispatcher I
Core
Coordinate field operations, dispatch service and work orders, and respond to emergency incidents for natural gas distribution.
Role type
Gas distribution dispatcher
Builds
Safe and efficient delivery of natural gas service
Domain
Energy / Natural Gas Distribution
Required skills
Dispatching, emergency response coordination, communication, prioritization, record keeping, regulatory compliance, computer systems operation, telephone/radio communication
Preferred skills
Dispatching experience, utility operations experience, call center experience, two-way radio systems experience, typing proficiency
Responsibilities
Coordinate and dispatch service and work orders to field personnel, receive and prioritize emergency situations (gas leaks, fires, explosions), maintain communication between customers and field employees, monitor daily workloads and balance resources, create and maintain dispatch records and reports, escalate critical events, support compliance with company policies and regulatory requirements
Seniority
Entry-level to Junior, hands-on IC