IN_Senior Associate_ServiceNow Integration Developer_Digital Integration_Advisory_Gurgaon
Core
Senior Associate ServiceNow Integration Developer specializing in ITSM workspaces, catalog development, and API integrations for business application consulting.
Role type
Senior IC ServiceNow Integration Developer
Builds
ITSM workspaces, Service Catalog items, and integrations with 3rd party applications
Domain
IT Service Management (ITSM) and Enterprise Application Integration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow ITSM modules, REST/SOAP API integrations, JavaScript (Client Scripts, Business Rules, Script Includes), Workflow and Flow Designer, CMDB and Service Catalog management, Process Automation, Knowledge Base and Reporting modules
Preferred skills
Knowledge transfer to support teams, creation of technical documentation and transition artifacts
Technologies
ServiceNow, JavaScript, REST API, SOAP API, Flow Designer
Responsibilities
Implement ITSM workspaces and manage Service Request Items (SRIs), Create and maintain integration artifacts including design diagrams and test scripts, Configure complex catalog items, record producers, and workflow automations, Conduct knowledge transfer sessions to platform support teams, Develop comprehensive documentation for integration and API consumption
Seniority
Senior, hands-on IC