ServiceNow Developer Senior Specialist
Core
Design, configure, and maintain ServiceNow integrations and custom applications to automate business and IT support processes for the Washington State Department of Social and Health Services.
Role type
Senior ServiceNow Developer
Builds
Custom ServiceNow applications, modules, workflows, and integrations for ITSM, HRSD, and ITOM domains
Domain
Public Sector / IT Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform configuration, JavaScript, HTML, CSS, REST/SOAP API integration, database design, system administration
Preferred skills
ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ITIL Foundations, low-code/no-code development
Technologies
ServiceNow, JavaScript, HTML, CSS, AngularJS, REST, SOAP, Integration Hub, Spokes
Responsibilities
Customize user interfaces, portals, and service catalogs; design and maintain ServiceNow integrations with external systems; conduct peer reviews of code; build and implement new applications and workflows; create data policies and business rules to automate processes; publish system workflows for agency service delivery; coordinate software updates and deployments; train business customers on system capabilities
Seniority
Senior, hands-on IC