IN_Senior Manager_Growth and Customer_Customer Consulting_Advisory_Gurgaon
Core
Lead high-impact customer, sales, marketing, service, and growth transformations for leading players across sectors, translating boardroom ambition into measurable impact on revenue, acquisition, and retention.
Role type
Senior Manager, Customer Transformation & Growth Strategy
Builds
Growth strategies, go-to-market programs, digital/AI-led transformation solutions, and operating models for commercial teams.
Domain
Consumer Goods, Durables, Auto, Building Materials, Industrial Products
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Growth and go-to-market strategy, Channel and distributor management, Sales execution and key account management, Marketing and brand strategy, Customer experience design, Pricing and value proposition design, Digital and data-led initiatives, Operating model and organization design
Preferred skills
Structured problem-solving with quantitative/qualitative data, Influencing CXO-level stakeholders, Storytelling and communication, Learning agility, Hands-on execution in ambiguous environments, Collaborative leadership
Technologies
CRM, Digital tools, Analytics platforms, AI use cases, Performance dashboards
Responsibilities
Partner with CXOs to define transformation agendas; Develop growth and market-entry strategies; Identify and implement digital/AI use cases for sales and service; Lead multi-disciplinary teams to pilot and scale new practices; Coach client teams on new processes and tools; Mentor junior consultants.
Seniority
Senior Manager, hands-on IC with strategy & mentorship
