IN_Senior Associate_ServiceNow Developer _GCC_Advisory_Hyderabad
Core
Design, configure, and implement ServiceNow solutions to drive digital transformation and enhance business performance for clients.
Role type
Senior ServiceNow Developer (Advisory)
Builds
Configurable ServiceNow instances and integrated solutions for enterprise clients
Domain
IT Service Management (ITSM) and Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform configuration, ServiceNow scripting (Client/Server), ServiceNow module expertise (CSM, ITSM, HRSD, ITOM, GRC, App Engine), REST/SOAP integration, Web technologies (JavaScript, XML, HTML, AJAX, CSS, HTTP), ITIL framework, Agile development, ServiceNow instance administration
Preferred skills
ServiceNow mobile app deployment, Chatbot and AI implementation, DevOps and automated testing, Service Portal development, Public cloud experience (AWS, Azure, GCP), UX design, Product evaluation, Infrastructure monitoring integration
Technologies
ServiceNow, JavaScript, XML, HTML, AJAX, CSS, HTTP, AWS, Azure, GCP
Responsibilities
Configure and implement ServiceNow modules (CSM, ITSM, HRSD, ITOM, GRC, App Engine), Integrate third-party and web services (SOAP/REST), Administer ServiceNow instances (groups, CMS, workflows, business rules, UI actions, ACLs, catalog items), Design effective solutions based on complex customer requirements, Script in ServiceNow for tool configuration and deployment, Work in Agile software development environments
Seniority
Senior, hands-on IC