Senior Associate - L2 Support Engineer
Core
Provide L2 support for e-invoicing solutions, analyzing and resolving technical issues, monitoring system performance, and conducting installations for on-premises environments.
Role type
Senior Associate L2 Support Engineer
Builds
e-invoicing solutions and related technical infrastructure
Domain
Technology Strategy / Tax Services
Deliverable
client delivery
Required skills
C# development, SQL/NoSQL query optimization, Linux command line, Azure monitoring tools, containerization (Docker/Kubernetes), troubleshooting, database analysis, technical documentation
Preferred skills
Malaysia e-invoicing processes knowledge, SFTP/file management, data mapping tools (Altova MapForce), DevOps practices
Technologies
Azure, Docker, Kubernetes, C#, SQL, NoSQL, Linux (Ubuntu/Red Hat), WinSCP, FileZilla, Altova MapForce
Responsibilities
Provide L2 support for e-invoicing solutions, analyze and resolve technical issues, monitor system performance using Azure tools, conduct on-premises installations, document solutions and troubleshooting steps, assist in script development and system enhancements
Seniority
Senior Associate, hands-on IC