Junior Technical Service Engineer (all genders)
Core
Execute technical onboarding, ERP integration, and implementation support for new customers transitioning to the Lucanet finance platform.
Role type
Junior Technical Service Engineer
Builds
Seamless implementation experiences for international finance and tax teams
Domain
Finance technology (SaaS), ERP integration, cloud migration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SQL (reading and simple queries), ERP systems familiarity, Windows Server environments, basic networking concepts, technical troubleshooting, customer-facing communication
Preferred skills
First or second-level support experience, openness to AI tools, ability to work independently
Technologies
SQL, Windows Server, ERP systems
Responsibilities
Execute technical onboarding processes including ERP integration and ETL; Install, configure, and manage software components and SQL databases; Conduct customer-facing video calls to troubleshoot issues; Analyze logs and research solutions to resolve technical problems; Support on-premise to cloud platform migrations
Seniority
Junior, hands-on IC