Senior Manager - Solution Architect ServiceNow
Core
Technical lead for ServiceNow within the product team, designing solutions that connect business requirements with platform capabilities while minimizing customizations.
Role type
Senior Manager, Solution Architect (ServiceNow)
Builds
ServiceNow platform solutions and product roadmaps
Domain
IT Services / Enterprise Architecture
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow implementation, ServiceNow architecture, Agile methodologies, User story translation, Technical specifications, SME in ServiceNow modules, Team guidance
Preferred skills
Certified Technical Architect (CTA), Advanced English
Technologies
ServiceNow
Responsibilities
Design business-aligned technical solutions, Manage product roadmap and define new features, Translate requirements into user stories and technical specs, Act as SME for ServiceNow modules, Guide development teams and clients on platform usage
Seniority
Senior Manager, hands-on IC with leadership