Supervisor IT Customer Information System North Carolina
Core
Lead and direct a multidisciplinary team responsible for operational support and delivery oversight of a large enterprise Customer Information Systems portfolio.
Role type
Senior IT Operations Supervisor (Customer Information Systems)
Builds
Enterprise application stability, performance, security, and continuous improvement for critical business operations
Domain
Energy industry, Enterprise IT Operations, Cloud Platforms, Integrations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Enterprise application support, Cloud platform management, System integrations, Reporting technologies, ITIL processes (incident/change/release/testing), Vendor management, Business continuity planning, Team leadership
Preferred skills
Leading technical operations teams in large enterprise environments
Technologies
Cloud platforms, Enterprise applications, Integration tools
Responsibilities
Lead multidisciplinary team for operational support and delivery oversight, Provide technical leadership for CIS and cloud platforms, Drive continuous improvement and automation, Manage vendor relationships, Oversee complex system changes and release management, Lead business continuity and disaster recovery practices
Seniority
Senior, hands-on IC with leadership responsibilities
