HR Experience Specialist
Core
Manage seamless onboarding and offboarding processes for supported employees and clients, acting as a regional expert on HR matters and employment law compliance.
Role type
Senior Human Resources Specialist (Onboarding/Offboarding & Client Support)
Builds
Client-facing HR support services and compliant employee lifecycle management
Domain
HR Outsourcing / EOR / Global Work Platform
Deliverable
client delivery
Required skills
Employment law knowledge (Mexico, Brazil), Onboarding/Offboarding process management, Client relationship management, HR data management, Compliance auditing, Root cause analysis, Ticketing systems proficiency
Preferred skills
EOR/HR Outsourcing experience, CRM systems experience, Product team collaboration, Automation projects
Technologies
Google Workspace, Microsoft Office, Ticketing systems
Responsibilities
Coordinate onboarding and offboarding for employees and clients, Provide expert advice on benefits and payroll, Manage client relationships, Ensure compliance with local employment laws, Audit HR records, Assist in training new team members
Seniority
Mid-Senior, hands-on IC
