Intern - Digital & Data Services
Core
Support IT operations, resolve user technical issues, and analyze service performance data to drive improvements within PwC's internal IT team.
Role type
Intern, IT Operations & Service Desk
Builds
Internal firm IT services and operational support
Domain
Professional Services / Information Technology
Deliverable
dashboards & analysis
Required skills
IT troubleshooting, incident management, data analysis, process improvement
Responsibilities
Respond to user inquiries and troubleshoot hardware/software issues; Support triage and resolution of IT incidents; Collect and analyze service performance data to identify trends; Participate in continuous improvement discussions for IT service delivery.
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