Intern - Digital & Data Services
No visa sponsorship
Core
Support IT operations, resolve user technical issues, and analyze service performance data to drive improvements within PwC's internal IT team.
Role type
Intern, IT Operations & Service Desk
Builds
Internal firm IT services and operational support
Domain
Professional Services / Information Technology
Deliverable
dashboards & analysis
Required skills
IT troubleshooting, incident management, data analysis, process improvement
Responsibilities
Respond to user inquiries and troubleshoot hardware/software issues; Support triage and resolution of IT incidents; Collect and analyze service performance data to identify trends; Participate in continuous improvement discussions for IT service delivery.