Operations Manager
Core
Live-in leadership role overseeing daily operations, guest experiences, and commercial performance for a unique tropical resort featuring lava tube caves and diverse accommodation.
Role type
Senior Operations Manager (Resort/Hospitality)
Builds
A full-service resort operation including accommodation, food & beverage, guided tours, and guest experiences.
Domain
Tourism and Hospitality
Required skills
Senior hospitality leadership, multi-departmental operational management, large team leadership, budgeting and financial forecasting, RMS proficiency, manual handling and machinery operation
Preferred skills
F&B or maintenance background, MR/HR driver's licence, RSA/RMLV certifications
Technologies
RMS (Property Management Systems)
Responsibilities
Lead and mentor a team of up to 50 staff, oversee daily property operations and standards, collaborate with department heads for seamless guest delivery, manage F&B operations for profitability, maintain facilities and grounds, drive commercial performance and budgeting, ensure compliance with safety and food standards, engage directly with guests.
Seniority
Senior, hands-on IC