Trip Customer Care
Core
Provide friendly and reliable service to clients planning their trips by assisting with reservations and ensuring travel runs smoothly.
Role type
Customer Care Representative
Builds
Travel reservations and support services
Domain
Travel & Hospitality
Deliverable
client delivery
Required skills
booking management, multi-channel support, reservation updates, travel guidance, organization, attention to detail
Responsibilities
Assist customers with booking flights, hotels, and transportation; Provide clear and friendly support through phone, email, or chat; Answer basic travel questions and guide customers to the right options; Update reservations and confirm details for accuracy; Support the team with day-to-day travel service tasks.
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