Online Travel Guide
Core
Remote customer service role assisting clients with virtual trip planning, booking flights/hotels/transportation, and answering travel questions.
Role type
Customer service representative (travel)
Builds
Customer support interactions and booked travel reservations
Domain
Travel & Hospitality
Deliverable
client delivery
Required skills
booking systems proficiency, customer service, organization, attention to detail
Responsibilities
Assist customers with booking flights, hotels, and transportation; Provide clear and friendly support through phone, email, or chat; Answer basic travel questions and guide customers to the right options; Update reservations and confirm details for accuracy; Support the team with day-to-day travel service tasks
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