Store Technology Analyst
Core
Support technology for TJX Australia retail stores, enabling daily operations from new openings to peak trading events.
Role type
Store Technology Analyst (Level 2 IT Support)
Builds
Reliable store technology infrastructure for off-price retail operations
Domain
Retail technology / POS systems
Deliverable
infrastructure
Required skills
IT support, troubleshooting, Windows endpoint management, multi-site environment support, vendor coordination, project coordination for store setups
Preferred skills
Retail technology experience, POS or payments exposure, multi-site support experience
Technologies
POS systems, payment devices, Windows endpoints, printers
Responsibilities
Support technology delivery for new store openings, relocations, and remodels; Coordinate setup, deployment, testing, and readiness of store technology; Provide Level 2 support for POS, payment devices, Windows endpoints, and store infrastructure; Troubleshoot and resolve technical issues impacting store operations; Support peak trading periods and stocktakes; Partner with vendors and internal stakeholders to deliver technology solutions
Seniority
Mid-level, hands-on IC