CareerPlan

Customer Success Manager - CRM Suite

Massachusetts - BostonRemoteFull-time2026-10-07 → 2026-11-11
Hybrid

Core

Strategic consultant helping life sciences clients maximize their Veeva CRM investments using a data-driven approach.

Role type

Strategic Customer Success Manager (CRM)

Builds

Client success strategies and adoption for Veeva CRM Suite

Domain

Life sciences / SaaS CRM

Required skills

Life sciences industry experience, technical aptitude, data-driven approach, consultative selling, cross-functional collaboration

Responsibilities

Collaborate with internal product, support, sales, services, and business consulting teams; influence change and drive progress for strategic customers