Account Director, Renewals & Growth
Core
Consultative account management role focused on retaining and expanding a portfolio of established B2B client relationships through renewals, upselling, and cross-selling.
Role type
Senior Account Director (Renewals & Growth)
Builds
Long-term growth opportunities and strategic account plans for B2B clients
Domain
B2B Services (Research, Diagnostics, Advisory, Software)
Deliverable
Client retention and revenue growth
Required skills
B2B account management, consultative sales, portfolio management, strategic planning, CRM proficiency, stakeholder relationship building, commercial awareness, risk identification, proactive outreach
Preferred skills
Experience with research, diagnostics, advisory services, software, and expert resources
Responsibilities
Own and grow a defined portfolio of existing B2B accounts; Build strong relationships with client stakeholders; Identify and develop upsell and cross-sell opportunities; Create and execute strategic account plans; Engage clients ahead of renewal cycles; Maintain accurate account and pipeline information in CRM; Monitor performance against retention and growth objectives; Collaborate with internal teams and subject-matter experts