Permit Officer
Core
Administrative and customer service support for permit applications within a local government organization.
Role type
Administrative Permit Officer
Builds
Permit application records and databases
Domain
Local Government / Construction Administration
Deliverable
dashboards & analysis
Required skills
Application processing, Records management, Data entry, Customer service, Stakeholder communication, Microsoft Office, Process adherence
Responsibilities
Processing and administering permit applications, Reviewing applications and supporting documentation for completeness, Maintaining accurate records and databases, Processing bonds and refunds, Monitoring applications and following up on outstanding information, Managing customer enquiries through CRM systems, Preparing correspondence and updating registers
