Strategic Account Director
Core
Develop strategy to close key strategic logos for a conversational AI platform serving enterprise brands.
Role type
Founding Director of Strategic Accounts
Builds
AI agent deployments for personalized customer experiences across voice, chat, email, and SMS
Domain
Conversational AI / Enterprise Customer Experience
Deliverable
client delivery
Required skills
strategic account management, consultative selling, C-suite communication, pipeline forecasting, account planning, cross-functional collaboration
Preferred skills
selling AI or customer support/experience software
Responsibilities
Develop and execute account plans for strategic deals, build trusted relationships with CX/Product/Operations leaders, uncover expansion opportunities, collaborate with engineering on customizations, report on pipeline and revenue, influence product roadmap
Seniority
Founding Director, high autonomy