Reception / Office Administration Officer
Core
First point of contact managing high-volume phone lines, visitor reception, and office administration for a culturally safe support service.
Role type
Reception / Office Administration Officer
Builds
Smooth day-to-day operations for a not-for-profit supporting individuals affected by alcohol and other drug misuse
Domain
Social services / Community health
Deliverable
dashboards & analysis
Required skills
Call triage, customer service, mail management, data entry, scheduling, office supply management, CRM systems, Microsoft Office
Preferred skills
Aboriginal history and culture knowledge, community services experience, website management
Responsibilities
Triage and prioritize calls, greet and assist visitors, manage incoming/outgoing mail, assist with data entry and filing, coordinate bookings and calendars, maintain office supplies
Seniority
Entry-level