Technicien.ne en informatique - Beauce
Core
On-site and remote IT support technician for SMEs in the Beauce region, diagnosing and resolving hardware, network, and infrastructure issues.
Role type
Mid-level IT Support Technician (Field)
Builds
Production IT support services for client environments
Domain
IT Services / SMEs
Deliverable
client delivery
Required skills
On-site troubleshooting, network diagnostics, Windows server administration, Active Directory, Microsoft 365/Intune, firewall management, backup tools, printer management, client communication
Preferred skills
Autonomous problem-solving, proactive optimization, adaptability in SME environments
Technologies
Microsoft 365, Exchange, Intune, Active Directory, Windows Servers, Fortinet, WatchGuard, Cisco, SonicWall, Veeam, Acronis
Responsibilities
Travel to client sites for technical interventions, diagnose and resolve workstation/network/infrastructure issues, install and maintain equipment, provide professional client support and follow-ups, identify optimization opportunities
Seniority
Mid-level, hands-on IC
