Administration Assistant
Core
Provide comprehensive administrative support to managers and technical staff across Waste and Cleansing Services, Infrastructure Services, and Operations sections while managing customer service inquiries and departmental records.
Role type
Administration Assistant
Builds
Customer service responses, correspondence, reports, meeting documentation, and operational records for local government departments
Domain
Public Sector / Local Government
Deliverable
dashboards & analysis
Required skills
Microsoft Office (Word, Excel, PowerPoint), high-volume administrative management, customer service, conflict resolution, data entry, document preparation, meeting coordination, system training support
Preferred skills
TechOne, Content Manager/TRIM, Authority, or Pathway experience
Responsibilities
Respond to telephone, email, and face-to-face enquiries; manage and maintain customer requests, TRIM records, work orders, and databases; prepare correspondence, reports, and meeting minutes; assist with purchasing and invoice processing; update operational program information; support staff training on Council systems
Seniority
Mid-level, 2+ years experience