Parts Solutions Manager
Core
Develop and execute business plans to grow Aftermarket commercial truck part sales for Eaton Mobility's NA region, managing relationships with fleets, distributors, and service garages.
Role type
Senior sales manager (aftermarket commercial truck parts)
Builds
Commercial truck part sales and customer retention strategies
Domain
Automotive / Heavy Equipment / Aftermarket
Deliverable
product features
Required skills
Business plan development, territory management, customer relationship management, market intelligence analysis, product support strategy, incentive administration, new product introduction, voice of the customer (VOC) gathering
Preferred skills
Eaton Fuller product knowledge, trucking industry business processes, value selling, negotiation, training delivery
Technologies
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Responsibilities
Develop and implement business plans to support territory and division objectives; Establish internal reports on customer activities including sales wins/losses and target metrics; Assess customer requirements and identify unique needs; Develop and manage territory product support strategies; Maintain relationships with expanded channel customers; Collaborate with technical services, call center, and finance to resolve customer issues; Evaluate and administer incentive processes; Manage the market introduction of new products; Gather business intelligence and provide voice of the customer feedback.
Seniority
Mid-Senior level, hands-on IC