Ingénieur Qualité Client H/F

Montrottier, FRA, 69770Full-time2026-11-03 → 2026-11-10

Core

Manage client quality relations and ensure product compliance throughout the series life cycle, acting as the client's voice and interface with internal production and R&D teams.

Role type

Senior Quality Engineer (Client Focus)

Builds

Power electronics and eMobility solutions (DC/DC converters)

Domain

Automotive / Power Electronics

Required skills

Root cause analysis, 8D reporting, PPAP/PSW management, AMDEC Process, ISO 9001/IATF 16949 knowledge, ERP (SAP) proficiency, stakeholder management, audit execution (LPA), continuous improvement

Preferred skills

Engineering or Master 2 degree in electronics/mechanics, automotive industry experience, English fluency

Responsibilities

Manage the full client relationship and ensure legal/regulatory compliance; Act as the primary interface between the client and internal services (production, logistics, R&D); Handle customer complaints (receipt, analysis, response, tracking) and lead root cause analysis; Monitor key indicators (complaints, PPM); Lead customer 8D resolutions; Conduct LPA audits and follow up on client audit requests; Cooperate with supply chain, operations, and suppliers; Assist in technical problem resolution.

Seniority

Senior, hands-on IC

About Eaton

Eaton is a power management company made up of over 92,000 employees, doing business in more than 175 countries. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.