Customer Quality Manager (f/m/div)
Core
Act as the single point of contact for Infineon's Automotive Division to manage customer quality relationships, investigate critical issues, and drive improvements in customer satisfaction.
Role type
Manager, Customer Quality
Builds
Customer quality strategies and satisfaction improvements for automotive clients
Domain
Automotive semiconductor industry
Deliverable
client delivery
Required skills
Quality management methods (8D, 5Why, Six Sigma), statistics, root cause analysis, cross-functional collaboration, stakeholder management
Preferred skills
German, French, or Spanish language skills
Technologies
Quality management tools
Responsibilities
Manage relationships with key automotive customers, communicate customer quality requirements internally, coordinate regional quality counterparts, investigate critical customer quality issues, define communication strategies for quality issues, initiate and drive improvement measures on customer satisfaction
Seniority
Manager, hands-on leadership
