Customer Support Representative with French
Core
Provide commercial support for a portfolio of customers in project business, handling inquiries, orders, complaints, and delivery/billing coordination via phone, chat, and email.
Role type
Customer Support Representative
Builds
Order fulfillment, billing, and project delivery coordination for Eaton's electrical, industrial, and corporate teams
Domain
Industrial manufacturing / Energy management
Deliverable
client delivery
Required skills
Customer service, order management, complaint resolution, communication (verbal/written), problem solving, attention to detail
Preferred skills
SAP, Salesforce, case management tools
Responsibilities
Handle inquiries via phone, chat, and email; manage orders including entry, price checking, and clearing; coordinate delivery and billing; assist sales functions with order status, returns, and invoicing; resolve problems using established policies