Sales Support
Core
Provide operational support to mid-market and education sector clients by managing enquiries, processing orders, creating quotes, and handling licence renewals.
Role type
Sales Support Specialist
Builds
Hardware sales, licence renewals, and order fulfillment for mid-market and education clients
Domain
IT Services / Managed Services
Deliverable
product features
Required skills
Order processing, quote creation, stakeholder management, distributor liaison, compliance reporting, opportunity management
Preferred skills
Sales aptitude, tech savviness, adaptability, independent work
Technologies
Business systems, distributor/vendor platforms
Responsibilities
Manage and respond to client enquiries via mailbox; Create and maintain quotes; Process customer orders and purchase orders; Liaise with distributors and vendors for pricing and availability; Manage licence and maintenance renewal activities; Assist with compliance and customer reporting
Seniority
Individual Contributor, entry to mid-level
