Schools Purchasing Coordinator, Teachers Pay Teachers
Core
Support Buyers, Sellers, and administrators across the TPT marketplace by processing orders and providing customer service to help schools access resources.
Role type
Customer service coordinator for educational marketplace
Builds
Order processing workflows and customer support channels for school buyers
Domain
EdTech / K-12 education marketplace
Required skills
Order processing, customer inquiry response, sales tax troubleshooting, background research, email/phone support, policy adherence
Preferred skills
K-12 education interest, trend analysis, product improvement feedback
Technologies
TPT marketplace tools, order management systems
Responsibilities
Fulfill purchase orders and follow up with schools, manage exemptions and sales tax requests, provide email and phone support to teachers and administrators, surface customer trends to improve products and policies
Seniority
Entry-level, individual contributor
