CareerPlan

Senior Director, Marketing Enablement & Operations

TorontoFull-time2026-10-05 → 2026-11-10

Core

Build the operating system, capabilities, and ways of working that enable modern marketing to scale across the enterprise.

Role type

Senior Director, Marketing Enablement & Operations

Builds

Scalable marketing processes, integrated planning practices, technology enablement, and governance frameworks

Domain

Financial Services / Marketing Operations

Deliverable

product features

Required skills

Team leadership, organizational design, process optimization, technology enablement, CRM/email operations, automation strategy, performance management, change management, stakeholder alignment

Preferred skills

AI/ML integration, transformation leadership, operational excellence

Technologies

CRM, Marketing Automation, AI tools

Responsibilities

Build, lead and develop a high-performing multidisciplinary team across marketing operations, automation, CRM/email operations and enablement. Design and lead the enterprise marketing operating model, including planning, intake, prioritization and workflow processes. Establish consistent ways of working that improve collaboration, accountability and execution across marketing teams. Drive continuous improvement initiatives that increase efficiency, visibility and speed to market. Build scalable frameworks and standards that support organizational growth and evolving business needs.

Seniority

Senior Director, strategic leadership