New Partner Experience Team Lead - Belgium Market (12 months FTC)
Core
Manage a team of agents to onboard new restaurants onto the Deliveroo platform in Belgium, ensuring successful setup and order volume growth within the first 8 weeks.
Role type
Team Lead (SMB/Partner Onboarding)
Builds
Restaurant onboarding processes and platform adoption for new partners
Domain
Food Delivery / SMB Onboarding
Deliverable
product features
Required skills
Team management, coaching, performance management, process development, target achievement
Preferred skills
Account management, customer service
Responsibilities
Oversee daily team operations, coach agents on skills and behavior, develop onboarding processes, report on performance, establish performance frameworks, ensure partner system adoption
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