Client Services Officer
Core
Handling customer enquiries across phone, email, and online channels to resolve issues and coordinate with internal teams and external service providers.
Role type
Client Services Officer
Builds
Customer support and service delivery for fleet management clients
Domain
Fleet management / Customer service
Deliverable
client delivery
Required skills
Customer service, communication, organization, problem-solving, administration, technology proficiency
Responsibilities
Responding to customer enquiries, coordinating requests with internal and external teams, maintaining customer records, completing general administration, identifying opportunities for additional support
Seniority
Individual Contributor