Conseiller Relation Clients F/H
Core
First point of contact for clients handling inquiries and coordination across multiple channels to ensure a smooth customer experience.
Role type
Customer service representative (insurance)
Builds
Customer support interactions and service coordination
Domain
Insurance and wealth management
Deliverable
client delivery
Required skills
telephone communication, email communication, client coordination, proactive problem solving, computer tools proficiency
Preferred skills
insurance background, health/prevoyance experience
Responsibilities
Answer client calls and emails, provide personalized support, coordinate with other services for a seamless client experience