Inside Sales Support Representative
Core
Support Account Managers in delivering a smooth and responsive customer experience throughout the sales and order fulfillment process.
Role type
Inside Sales Support Representative
Builds
Customer service and order fulfillment operations
Domain
Sales support and customer service
Deliverable
client delivery
Required skills
order processing, issue resolution, stakeholder communication, multitasking, attention to detail, proactive problem identification
Responsibilities
Provide high-quality customer and sales support to assigned Account Managers, serve as a day-to-day resource for account transactions, support new and existing customer accounts by resolving issues, proactively follow up on open orders and service issues, prepare and process orders to ensure accuracy, handle incoming calls, coordinate with internal teams to resolve order-related questions, maintain clear communication with Account Managers and customers, contribute to account retention and growth
Seniority
Individual Contributor
