Form Builder - Technology
Core
Create and revise custom forms for a SaaS case management platform using a no-code tool, ensuring proper field mapping and validation.
Role type
No-code form configuration specialist
Builds
Custom client forms for mental health and community service organizations
Domain
SaaS / Mental health case management
Deliverable
product features
Required skills
No-code form configuration, requirement translation, client communication, QA testing, multitasking
Preferred skills
Zendesk support, end-user training, Microsoft Office proficiency
Responsibilities
Build and revise custom forms using the internal no-code tool; Understand client requirements and translate them into configurations; Communicate with clients via Zendesk; Collaborate with internal teams; Participate in application testing and QA; Provide training to end users; Manage multiple concurrent requests