Administrator Officer - Planner/Scheduler
Core
Administrative Support Officer managing daily deployment, scheduling, and workflow of electrical tradespeople and subcontractors across reactive calls, planned service requests, and preventative maintenance programs.
Role type
Senior IC operations administrator (planner/scheduler)
Builds
Operational schedules and job workflows for field service teams
Domain
Electrical services and maintenance operations
Required skills
ERP/EPM platforms, job workflow management, schedule tracking and optimization, purchase order administration, stakeholder communication, Microsoft Office (Word, Excel, Access, Outlook)
Preferred skills
Prior experience in service coordination, trade dispatch, or maintenance operations
Technologies
ERP, EPM, web-based client portals, Microsoft Office
Responsibilities
Allocate tasks, labour, equipment, and materials to field tradespeople and subcontractors; monitor, prioritise, and process incoming service requests; track job progress against targets and adapt schedules to meet SLAs; raise, record, and publish purchase orders and prepare documentation for invoicing; provide professional communication to clients, suppliers, and internal teams
Seniority
Mid-level, hands-on IC