District Support Representative (DSR)
Core
Oversee day-to-day operations of the office including field service manpower, engineering, and sales support for electrical distribution and control systems.
Role type
Senior field service operations manager
Builds
Field service operations, job schedules, budgets, and cost estimates for electrical distribution systems
Domain
Electrical power distribution and control systems
Required skills
Field service experience, budgeting, cost estimation, customer relationship management, safety compliance, driver's license, technical knowledge of electrical systems
Preferred skills
Bachelor's degree in engineering, leading large service engineering projects, negotiation techniques
Technologies
Personal computers, software systems for tracking priorities
Responsibilities
Manage district job schedule and backlog, develop financial forecasts and profit plans, provide technical support to field service representatives, maintain service equipment and inventory, support sales with quotations and negotiations, respond to emergency situations, travel up to 50% of the time
Seniority
Senior, hands-on IC