Senior Account Manager / Customer Success Lead - Digital Health Agency & Technology company
Core
Senior Account Manager / Customer Success Lead supporting clients in the digital health and technology sector to improve patient lives through digital marketing and technology platforms.
Role type
Senior Account Manager / Customer Success Lead
Builds
Digital marketing programs (websites, apps, social media, email) and enterprise technology platforms
Domain
Digital Health & Technology
Deliverable
product features
Required skills
Client relationship management, digital marketing strategy, project management, Go-To-Market channel knowledge, commercial success management, creative brief definition, quality control supervision
Preferred skills
Healthcare/Pharma experience, tech marketing sector experience
Technologies
Websites, apps, social media, email, enterprise technology platforms
Responsibilities
Lead customer contact across marketing programs, manage day-to-day client relationships and deliver reports, build strong internal agency relationships, manage commercial success of accounts, ensure quality control through supervision, generate new ideas for client challenges
Seniority
Mid-Senior, hands-on IC
