Senior Account Manager / Customer Success Lead - Digital Health Agency & Technology company
Core
Senior Account Manager / Customer Success Lead supporting clients in the digital health and technology sector to improve patient lives through digital marketing and technology platforms.
Role type
Senior Account Manager / Customer Success Lead
Builds
Digital marketing programs (websites, apps, social media, emails) and enterprise technology platforms
Domain
Digital Health, Technology, Marketing
Deliverable
client delivery
Required skills
Client relationship management, digital marketing strategy, project management, Go-To-Market channel knowledge, commercial success management, internal team collaboration
Preferred skills
Healthcare/Pharma experience, tech marketing sector experience
Technologies
Digital marketing platforms, enterprise technology platforms
Responsibilities
Lead customer contact across marketing programs, manage day-to-day client relationships and deliver reports, build strong internal agency relationships, define creative or digital briefs, manage commercial success of accounts
Seniority
Mid-Senior, hands-on IC