Account Manager, Customer Engagement
Core
Manage a portfolio of ~40 renewable energy client accounts (developers and buyers) to drive platform adoption, renewals, and upsell opportunities.
Role type
Senior Account Manager (Renewable Energy)
Builds
LevelTen Platform (cloud-based transaction infrastructure for renewable energy)
Domain
Renewable Energy / Energy Trading
Required skills
Account management, B2B sales, client relationship management, market analysis, presentation skills, data analysis, project coordination, travel management, CRM usage
Preferred skills
North American wholesale electricity markets knowledge, PPA origination, utility-scale project development, Salesforce, Asana, business development, project management, AI tools
Technologies
Salesforce, Asana, PowerPoint, Google Slides, Excel
Responsibilities
Nurture and expand relationships with renewable energy developers and energy buyers; Run regular check-ins, market update calls, and project pipeline discussions; Collaborate with buyers to scope and launch demand signals (RFPs and bilaterals); Lead proactive outreach regarding market or policy changes; Drive platform adoption by onboarding new users and tracking usage; Support PPA transactions including RFPs, auctions, and bilaterals; Spot and lead upsell and cross-sell opportunities for value-based subscriptions; Maintain accurate account data in Salesforce; Prepare client-facing materials and meeting notes.
Seniority
Mid-level, hands-on IC