Pre-Sales Engineer EMEA

Europe RemoteFull-time2026-11-06 → 2026-11-10

Core

Senior Pre-Sales Engineer providing technical backbone for customer-facing operations, owning issues from report to resolution, supporting POCs, pilots, and full-scale implementations.

Role type

Senior Pre-Sales Engineer (Identity/SaaS)

Builds

Identity verification and security solutions for banks, fintechs, marketplaces, and governments

Domain

Identity verification, SaaS, Cloud computing

Deliverable

production ML models

Required skills

Root cause analysis, API/SDK integration, Cloud computing, HTTP/JSON services, Scripting (Python/Shell), Mobile app development (iOS/Android), HTML, Non-relational databases (MongoDB/Redis)

Preferred skills

Biometrics/identity software knowledge, Postman/Insomnia, React Native/Flutter/Xamarin

Technologies

Python, Swift, Kotlin, Java, MongoDB, Redis, Postman, Insomnia, React Native, Flutter, Xamarin

Responsibilities

Triage and debug customer issues during POCs/pilots/implementations, Perform root cause analysis to prevent recurrence, Assist Delivery Managers in onboarding and training, Develop internal and external knowledge bases

Seniority

Senior, hands-on IC

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast - and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.