Director, Instruction and Learner Experience
Core
Own the learner-facing academic experience, including curriculum design, instructional quality, and learner support services to ensure student persistence and completion.
Role type
Director of Instruction and Learner Experience
Builds
Online academic programs, course content, and learner support workflows for working adults
Domain
Higher Education / Online Learning
Required skills
Curriculum design, instructional quality management, learner support operations, academic policy development, team leadership, accreditation readiness, data-driven decision making
Preferred skills
Master's degree in higher education administration, public policy, or related field
Technologies
LMS, accreditation systems
Responsibilities
Design and develop academic programs aligned with labor market outcomes; oversee instructional quality and faculty development; manage learner support functions including advising and accessibility; lead assessment and accreditation readiness; build and grow instruction and learner services teams
Seniority
Director, strategic leadership