Senior Solutions Engineer | Preference for Mumbai, India
Core
Customer-facing product expert enabling global growth by educating customers, delivering technical demos, and partnering with sales to close complex opportunities for Grafana Cloud observability platform.
Role type
Senior Solutions Engineer (Pre-Sales)
Builds
Unified visibility and observability solutions for disparate data stacks
Domain
Observability, Telemetry, Open Source Software
Deliverable
client delivery
Required skills
Technical pre-sales experience, Open Source technologies knowledge, Metrics/Monitoring space expertise, Complex opportunity closing, Technical presentations, Competitive analysis, Solution architecture, Customer requirement translation, Written and oral communication
Preferred skills
Creative problem solving, Technical mindset, Leadership, Collaboration
Technologies
Grafana Cloud, Open Source technologies, Metrics/Monitoring tools
Responsibilities
Partner with sales to articulate value proposition and strategy, Own technical engagement and close complex opportunities, Deliver product and technical presentations, Communicate customer feedback to product and engineering teams, Drive product conversations based on customer needs, Create enablement material (documentation, blogs, videos)
Seniority
Senior, hands-on IC