Senior Solutions Architect - Federal Civilian
Core
Technical authority and trusted advisor serving as the primary point of contact for customers, account managers, and partners to drive sales of the Elastic Stack.
Role type
Senior Solutions Architect (Presales)
Builds
Cloud-based search, security, and observability solutions for enterprise customers
Domain
Enterprise Search, Security, Observability, AI
Deliverable
client delivery
Required skills
Technical presales experience, customer relationship management, solution architecture, product positioning, partner enablement, cross-functional collaboration, self-driven learning, influence and persuasion
Preferred skills
Experience with modern platforms and software, ability to inspire groups, history of devising architectures to solve complex problems
Technologies
Elastic Stack, search, security, observability
Responsibilities
Serve as technical point of contact for assigned accounts; articulate how Elastic offerings address customer needs; craft and own value-based relationships at all organizational levels; participate in planning and execution from discovery to technical win; advise sales teams on product positioning; onboard and enable partners; craft collateral and collaborate on client-specific programs; communicate customer needs and gaps to engineering and leadership
Seniority
Senior, hands-on IC with strategic advisory responsibilities