Senior Sales Operations Analyst
Core
End-to-end sales order management, ensuring accurate order processing, documentation, backlog management, and timely revenue booking.
Role type
Senior Sales Operations Analyst
Builds
Accurate order fulfillment and revenue booking processes
Domain
IT Management Software / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Order management, CRM systems, data accuracy, process improvement, cross-functional collaboration, UAT participation
Preferred skills
Quote-to-cash processes, contract/purchase order management, system automation, fast-paced environment adaptability
Technologies
CRM systems
Responsibilities
Validate and process customer orders with accurate pricing and documentation; Manage order backlog and coordinate fulfillment for timely revenue booking; Review and maintain customer contracts and purchase orders; Partner with Sales, Finance, Legal, and Logistics to resolve discrepancies; Monitor order status and fulfillment timelines; Analyze operational data to identify inefficiencies and recommend improvements; Support automation initiatives and UAT activities.
Seniority
Senior, hands-on IC