Case Manager Lead
Core
Oversee a team of 5 case managers and manage an inventory of approximately 50 high-value personal injury cases from inception to litigation.
Role type
Senior IC Case Manager Lead (Personal Injury)
Builds
Efficient case management workflows and litigation strategies for personal injury claims
Domain
Legal / Personal Injury Litigation
Deliverable
client delivery
Required skills
Team supervision and mentoring, case inventory management, timeline and deadline monitoring, quality assurance and audits, strategic planning, process optimization, database management, Microsoft Office proficiency, negotiation
Preferred skills
Prior experience as a Personal Injury Case Manager, 3-5 years in leadership or supervisory roles, 2+ years in legal or insurance adjuster positions
Technologies
Microsoft Word, Excel, Outlook
Responsibilities
Supervise and mentor a team of 5 case managers, oversee high-value case inventory, conduct team meetings and performance evaluations, monitor case timelines and milestones, serve as liaison between Case Management and Pre-Suit Attorneys, conduct periodic audits of case files, develop long-term strategic initiatives for the team
Seniority
Senior, hands-on IC with leadership responsibilities