Senior Software Engineer in AI - FrontEnd React/Redux, Java
Core
Build customer-facing interactive dashboards and analytics interfaces for Five9's Voice of Customer (VOC) AI platform to visualize AI-generated insights from contact center conversations.
Role type
Senior Full Stack Software Engineer (Frontend/Backend)
Builds
Scalable, highly available web application platform and interactive data visualization dashboards for CX leaders.
Domain
Cloud contact center software / Artificial Intelligence / Customer Experience Analytics
Deliverable
product features
Required skills
React, Redux, JavaScript, Java, PaaS platforms, NoSQL databases, relational databases, Agile/Scrum, AI-powered interface development, data-heavy analytics interfaces
Preferred skills
Google Looker Studio plugin development, vibe coding with AI tools, speech recognition, natural language processing, contact center software experience
Technologies
React, Redux, GCP, Azure, OpenAI, Google, Databricks, IBM, Amazon, Google Looker Studio
Responsibilities
Implement UX designs using React/Redux, build interactive dashboards and charts for AI insights, develop scalable applications on PaaS, participate in requirements analysis, manage production code ownership and troubleshooting.
Seniority
Senior, hands-on IC