Software Dev Engineer II (SDE2), Amazon Connect
Core
Building scalable, resilient systems for Amazon Connect, a cloud-based contact center leveraging AI and AWS services to transform customer service experiences.
Role type
Senior IC Software Development Engineer (SDE2)
Builds
Next-generation cloud contact center solutions using AI, ML, and AWS ecosystem services
Domain
Cloud infrastructure, Contact Centers, AI/ML integration
Deliverable
production ML models
Required skills
Software development, System design, Architecture, Programming languages, Web technologies, SOA, NoSQL databases, AI/ML, Big Data
Preferred skills
Full SDLC experience, Code reviews, Source control, Testing, Operations
Technologies
Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3, Amazon Kinesis
Responsibilities
Design and deliver scalable systems, Solve complex engineering and algorithmic problems, Own code end-to-end from design to development, Work across the stack with modern web and cloud technologies
Seniority
Senior, hands-on IC