CareerPlan

Front End Engineer II, Amazon Connect - Contact Control Panel

Seattle, Washington, United StatesFull-time$144k–$194k2026-11-04 → 2026-11-09

Core

Building the next generation of Amazon Connect, a cloud-based AI-powered contact center solution that enables businesses to deliver engaging customer service experiences.

Role type

Senior Front End Engineer (React)

Builds

Scalable, resilient front-end interfaces for Amazon Connect's contact control panel and customer experience tools.

Domain

Cloud computing / Customer Experience / AI

Deliverable

production ML models

Required skills

JavaScript, React, HTML, CSS, TypeScript, Node.js, Microservices, Computer Science fundamentals (data structures, algorithms), Agile methodology

Preferred skills

Full-stack development, Open-source libraries, Complex problem solving

Technologies

React, AWS Lambda, Amazon Lex, Amazon Polly, Amazon S3, Amazon Kinesis, TypeScript, Node.js

Responsibilities

Design and deliver scalable front-end systems, own code end-to-end from design to development, solve complex engineering problems, work across the stack with microservices

Seniority

Senior, hands-on IC